Returns & Exchanges
At HOMETEAM SEATTLE, we want you to feel confident in your local style, which is why we offer a 30-day window for returns and exchanges on all unworn, unwashed apparel. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging if possible and include the packing slip provided in the portal to ensure faster processing.
- 3.Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our Seattle warehouse receives and inspects your return, we will process your refund or ship your new exchange items within 5-7 business days.